Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Address
We cannot change your delivery address after an order has been submitted. We work directly with our shippers to help resolve address issues where possible, but we cannot be held responsible for any delays, fees, or other delivery issues if your address was incorrectly entered at checkout. Orders placed with inaccurate shipping info are not eligible for our money back guarantee.
Free Shipping
Fresh Harvest Naturals offers Free Shipping to addresses in the Continental USA for all orders over $50.00 (excluding taxes).
Next Day Shipping
All orders received before 12:00pm EDT (Monday through Friday) ship next day. For orders received after 12:00 pm EDT and on weekends or holidays, the order will ship on or before 2 business days.
Shipping Options
Shipping options vary based on the address where products are being shipped to. In the United States, a Standard Delivery (estimated at 4-8 business day transit time) and an Expedited Deliver (estimated at 2-3 business day transit time) are offered. In some locations, a 2 day option is available.
All shipping options available will be presented based on destination address and order amount on the order form.
Fresh Harvest Naturals integrates with our fulfillment partner for real time rates, based on the speed selected and the destination address.
Money Back Guarantee
We are proud of our products and are confident you will love them as much as we do. If for any reason you are less than 100% satisfied with Fresh Harvest Naturals products we encourage you to take advantage of our money back guarantee. Simply contact us within 30 days of purchase and a 100% refund will be processed as quickly as we can.
Fresh Harvest Naturals offers a money back guarantee for products purchased directly from Fresh Harvest Naturals or its authorized retailers. Our products are guaranteed to be free from manufacturing defects for up to 30 days from the date of purchase or for the maximum period allowed by the laws of your jurisdiction, if less. Unfortunately, we cannot warrant the quality of products handled by distributors outside of our carefully selected network of partners.
In order to qualify for money back guarantee service, the original purchaser must furnish proof of purchase in the form of an invoice or receipt issued by Fresh Harvest Naturals or one of its authorized resellers. This warranty is exclusively applicable to the original purchaser of the products and is not transferable.
The goal of this guarantee policy is to assure that our products meet the high standards set by Fresh Harvest Naturals. We are committed to providing a high-quality experience for our valued customers.